Get Ticket Details
You can use this endpoint to get a single ticket.
Request
GET /api/v1/tickets/:id
curl --request GET \
--url 'https://www.zep-online.de/zepinstanz/next/api/v1/tickets/1' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer {token}'Response
{
"data": {
"id": 1,
"subject": "Cumque dicta ut cumque omnis amet iusto ratione. Dolor beatae dolorem iste quo et nesciunt ullam. Sequi voluptatibus saepe voluptates soluta. Nesciunt quaerat eius consequuntur rerum nihil sit.",
"priority": 5,
"status": {
"id": 1,
"name": "new"
},
"creator_username": "cassandre.rodriguez",
"processor_username": null,
"date": "2024-02-19 00:00:00",
"receipt_date": null,
"start_date": null,
"deadline": null,
"processing_date": null,
"done_date": null,
"approved_date": null,
"rejected_date": null,
"billed_date": null,
"planned_hours": null,
"prevent_overbooking": 0,
"history_modified": "2024-02-19 00:00:00",
"project_id": 3,
"project_task_id": 12,
"notify_of_completion": null,
"customer_contact_person_id": null,
"history_creator_username": "nellie.schroeder",
"customer_reference": null,
"external_ticket_number": null,
"from_mail": null,
"created": "2024-02-19T13:56:19.000000Z",
"modified": "2024-02-19T13:56:19.000000Z",
"keywords": [
"ex",
"rerum",
"vero",
"animi",
"commodi"
],
"categories": [
{
"name": "corporis",
"description": {
"de": "Qui aspernatur animi quod sapiente quis quis. Dolores voluptas animi alias doloremque deleniti. Nulla mollitia ipsa fugit cumque. Quidem doloribus harum qui fuga."
}
}
]
}
}